P&C Licensed Claims Advocate

Job Summary

Providing exceptional claims service remotely, the full-time Lead Claims Advocate will manage client claims throughout the process, ensuring compliance with policy terms and maintaining accurate documentation while advocating on behalf of clients.

Key responsibilities

• Receive and guide clients through the claims process, ensuring appropriate steps are taken to mitigate damages
• Review claim circumstances, communicate coverage opinions, and maintain accurate claim files
• Field client inquiries and act as a mediator with the carrier, providing interim and final settlement information

Required qualifications

• 7 to 10 years of hands-on multi-line claims handling experience, preferably in brokerage
• Advanced knowledge of Property & Casualty coverage and multi-line coverage applications
• Proficiency in Microsoft Office Suite products
• Ability to provide superior customer service
• Valid P&C Broker or Adjuster's license