P&C Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative, P&C licensed ONLY.

Key Responsibilities

• Deliver exceptional customer service and proactively seek solutions within compliance and legal requirements
• Communicate with customers via multiple channels while navigating various systems and platforms
• Receive and respond to inquiries related to insurance matters and interact with customers to resolve issues

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• Producer/Agent Property and Casualty license required, with the licensing exam to be obtained within a designated timeframe
• 1-3 years of customer service experience, preferably in a call center or insurance environment
• Strong technical aptitude with intermediate computer skills and the ability to navigate multiple systems
• Experience with Microsoft Office suite of tools preferred