P&C Licensed Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist.

Key Responsibilities

• Provide accurate information to customers regarding policies, coverage, billing, and claims
• Communicate complex insurance topics clearly to ensure customer understanding
• Maintain knowledge of products and contribute to support process improvements

Required Qualifications

• Active P&C License
• 3+ years of customer support experience
• 1+ year of experience supporting insurance products (P&C preferred)
• Professional fluency in Spanish
• Experience using tools such as Dialpad, HubSpot, and Google Workspace