Peer to Peer Appeals Coordinator

Job Summary

Working remotely on a full-time basis, the Peer to Peer Appeals Coordinator will manage phone communications with payers to schedule Peer to Peer calls, document call information in proprietary systems, and support various departmental functions while collaborating with team members.

Key responsibilities

• Schedule Peer to Peer calls with CorroHealth Medical Directors and follow up on past scheduled cases
• Document information from payer calls and enter account status into multiple databases
• Provide support for case entry, Peer to Peer, and appeals functions within the department

Required qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred
• Call center experience preferred
• Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
• Proficiency in MS Word and Excel, with the ability to utilize formulas and manage spreadsheets
• Accurate keyboard skills with a minimum typing speed of 30 wpm