Pega CDH Developer

Job Summary

Designing and implementing intelligent customer engagement solutions, the full-time remote Pega Customer Decision Hub (CDH) Developer will focus on building Next-Best-Action strategies and adaptive decisioning to enhance personalized customer experiences across enterprise applications.

Key responsibilities:

• Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH)
• Build and configure Next-Best-Action strategies and engagement policies
• Collaborate with business stakeholders to translate customer engagement requirements into scalable Pega solutions

Required qualifications:

• 8+ years of experience with Pega Customer Decision Hub (CDH)
• Expertise in Next-Best-Action Designer and Decision Strategies
• Experience with Adaptive Decisioning and Customer Journey Management
• Knowledge of Pega Case Management
• Hands-on experience with REST APIs and enterprise integrations