Pennsylvania Customer Care Associate

Job Summary

A company is looking for a Customer Care Associate to provide exceptional service and support to customers in a healthcare setting.

Key Responsibilities

• Serve as the primary contact for customers, addressing inquiries and resolving concerns
• Document and code all customer interactions accurately, including complaints and grievances
• Coordinate with internal departments to ensure timely resolution of customer issues

Required Qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year of customer service experience required
• Minimum of 1 year of related work experience required
• Ability to work in a home environment with a dedicated workspace
• High-speed internet connection with specified requirements