Pennsylvania Licensed Answering Agent
Job Summary
To provide exceptional support for clients, the part-time Pennsylvania Licensed Answering Agent will manage inbound and outbound calls, perform lead intakes, and ensure accurate message relay while working remotely.
Key responsibilities
- Answer inbound and make outbound calls with professionalism and accuracy
- Perform lead intakes, document details, and schedule appointments as needed
- Provide outstanding customer service through live chat, SMS, and email support
Required qualifications
- Intermediate to advanced computer skills
- Empathetic and compassionate approach to customer interactions
- Ability to multi-task and remain focused in a fast-paced environment
- Strong verbal and written communication skills
- Excellent listening skills and keen attention to detail
Complete Job Description
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