Pennsylvania Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs and service inquiries.

Key Responsibilities

• Handle inbound calls to assist customers with inquiries regarding insurance policies, coverage, and billing
• Provide information on products and services to ensure appropriate insurance coverage
• Demonstrate empathy and care for customers setting up new claim reports after accidents

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to work full-time, including evenings and weekends after training
• Designated workspace free from distractions and high-speed internet access required
• Must be able to connect provided hardware to a router or modem via cable