Pennsylvania Licensed Care Connector

Job Summary

A company is looking for a Care Connector - Special Needs Unit.

Key Responsibilities

• Serve as the primary contact for the Special Needs Unit, assisting in resolving patient/member concerns and maintaining satisfaction
• Manage crisis situations and provide assistance with social determinants of health
• Collect and record data on special needs organizations and prepare communications for patients and members

Required Qualifications

• Bachelor's degree in Social Sciences or a related field is required
• Minimum of 1 year of related work experience is required
• Experience in crisis management and patient advocacy is preferred
• Familiarity with community resources and healthcare services is beneficial
• Ability to navigate multiple computer programs while assisting patients/members/providers