Pennsylvania Licensed Case Management Assistant

Job Summary

Providing seamless appointment scheduling services, the full-time Pennsylvania Licensed Case Management Assistant will coordinate patient appointments, manage referral requests, and facilitate communication among patients and healthcare providers while working remotely during day shifts.

Key responsibilities:

• Schedules patient appointments and provides preparation instructions for procedures and tests
• Processes patient registration and insurance information to ensure timely payment for services
• Coordinates referrals and responds to inquiries regarding appointment status from patients and physicians

Required qualifications:

• High School Diploma or Equivalent (GED) is required
• Minimum of 1 year of customer service experience is required
• Familiarity with appointment scheduling systems and healthcare processes is preferred
• Ability to work independently and manage time effectively
• Strong teamwork skills and a commitment to patient care