Pennsylvania Licensed Pharmacy Representative

Job Summary

Assisting Pharmacy Customer Service leadership, the full-time Pennsylvania Licensed Pharmacy Representative will process provider and member prior authorization requests while working remotely and adhering to regulatory standards.

Key responsibilities

• Maintain understanding of pharmacy benefit policies and procedures
• Provide customer service support to members and physicians, resolving inquiries and clinical issues
• Document prior authorization requests and communicate service details to providers and members

Required qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 2 years of customer service experience required
• Familiarity with pharmacy benefit policies and procedures
• Ability to work rotating weekends and holidays
• Strong understanding of regulatory standards in pharmacy services