Pennsylvania Licensed Training Manager

Job Summary

A company is looking for a Training Manager who will oversee onboarding and ongoing development for Sales, Service, and Claims teams.

Key Responsibilities

• Lead and facilitate training programs for new hires and existing team members
• Deliver tailored training sessions both virtually and in-person
• Track training progress and develop/update training materials to reflect current policies and best practices

Required Qualifications

• Proven experience delivering training in a professional setting
• Minimum of 2 years of frontline experience within the relevant department
• Proficiency in CRM systems, Excel, PowerPoint, and SharePoint
• Self-motivated and capable of working independently with minimal supervision
• Deep understanding and high skill mastery of the frontline role being taught