Pension Administration Team Leader
Job Summary
As a pivotal member of the Client Services Leadership team, the remote full-time Pension Administration Team Leader will oversee day-to-day management and development of clients, ensuring high-quality service delivery and fostering team growth while leveraging technology-enabled tools.
Key responsibilities
- Maintain professionalism and urgency to meet client and participant expectations through extensive client contact
- Serve as a subject matter expert on client plans and administrative procedures, addressing day-to-day issues effectively
- Manage client business processes, identify areas for improvement, and support multiple client teams based on project scope
Required qualifications
- Bachelor's degree
- 3-5 years' experience in defined benefit administration
- Strong proficiency with MS Excel and Word; proficiency in MS Access & MS Project preferred
- Pension-related calculations experience required
- Previous experience creating business processes for project implementation
Complete Job Description
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