People Operations Coordinator

Job Summary

To support a fast-paced People Services team, the remote, contract People Operations Coordinator will manage high-volume employee support tickets, assist with HR operations tasks, and identify process improvements through automation and AI-driven solutions.

Key Responsibilities

• Manage high-volume employee tickets using Jira
• Support HR operations in Workday and perform heavy data entry
• Provide employee-facing support and resolve inquiries

Required Qualifications

• 2-5 years of professional experience in a startup or high-growth company
• Strong spreadsheet/data management experience
• Ability to work in ambiguous, fast-changing environments
• Process improvement and automation mindset
• Interest in AI tools and workflow optimization