People Operations Coordinator

Job Summary

To enhance the employee experience, the full-time People Operations Coordinator will serve as the primary contact for employee inquiries, manage People Operations processes, and develop scalable systems and documentation while working remotely on a 6-month fixed-term contract.

Key responsibilities

• Serve as the first point of contact for employee and manager inquiries, providing timely support
• Manage employee lifecycle processes including onboarding, offboarding, and HR administration
• Create and maintain knowledge base content and process documentation to improve operational efficiency

Required qualifications

• 2-4 years of experience in People Operations, HR, or related fields
• Experience supporting employees in a customer-facing support environment
• Familiarity with HR systems and workplace tools such as Workday, Jira, and Google Workspace
• Strong attention to detail in managing employee data and documentation
• Ability to prioritize and manage multiple requests in a fast-paced environment