People Operations Specialist

Job Summary

A company is looking for a People Operations Specialist II to support HR services across various operational areas.

Key Responsibilities

• Identify process improvement opportunities and participate in knowledge management efforts
• Deliver a high-quality teammate experience through professional and solution-oriented support
• Monitor case queues and ensure timely resolution of transactions and inquiries

Required Qualifications

• Typically requires 2 years of experience in human resources or 6 years in customer service
• High School Diploma (or equivalent)
• Strong computer skills, including Microsoft Office and human capital management systems
• Knowledge of federal and state employment laws and regulations
• Ability to prioritize and manage high volumes of transactions and cases