People Services Advisor

Job Summary

A company is looking for a People Services Advisor to support its People Services operations.

Key Responsibilities

• Manage day-to-day service queue, triaging requests and providing customer support
• Deliver high-touch service by collaborating with HR program owners and stakeholders
• Support and improve employee and candidate data changes within HRIS, ensuring accuracy

Required Qualifications

• 4+ years of experience in human resources, operations, customer support, or related field, or a Bachelor's degree in a related field with 2+ years of experience
• Prior experience using Workday (HRIS)
• Demonstrated proficiency in Microsoft Excel for data analysis
• Experience with customer support platforms like Zendesk
• Curiosity for emerging technologies and a passion for applying AI in HR practices