People Systems Analyst

Job Summary

Supporting day-to-day operations of the people technology ecosystem, the full-time remote People Systems Analyst will manage support requests, author documentation, and drive continuous improvement initiatives while gaining hands-on experience in HR tech.

Key responsibilities

• Administer systems such as Workday, Ashby, Pave, Lattice, and CompLink, resolving support requests with high responsiveness
• Author clear documentation including SOPs and process guides to facilitate effective communication and operations
• Track support patterns and collaborate with senior team members to implement lasting improvements in the people technology stack

Required qualifications

• Bachelor's degree in Computer Science or related technical discipline, or equivalent experience
• 1-3 years in a technical, systems, or analytics role, with internship experience welcomed
• Self-sufficient problem solver who proactively seeks solutions before escalating issues
• Detail-oriented with strong organizational skills to manage multiple support tickets effectively
• Clear writer capable of producing structured and accessible documentation for diverse audiences