Performance Center Program Lead

Job Summary

Seeking a strategic and operationally-focused leader, the full-time Performance Center Program Lead will build and refine operational frameworks, drive accountability across high-stakes initiatives, and partner cross-functionally to ensure the highest level of performance for demanding workloads in a hybrid work environment.

Key responsibilities

• Build and refine the operational framework for the Performance Center to drive accountability and ensure commitments are met
• Drive the operational cadence by owning scheduling, agenda setting, and facilitation of team meetings and reviews
• Define and track strategic operational metrics to ensure efficient scaling and success of the team

Required qualifications

• At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management in high-volume internet traffic or cloud environments
• Proven ability to drive cross-functional initiatives to completion and maintain operational rigor
• Demonstrated executive presence with the ability to influence C-suite stakeholders
• Strong analytical mindset with a focus on measurable data for strategic decision-making
• Exceptional relationship-building skills, navigating competing priorities across various teams