Performance CX Specialist

Job Summary

A company is looking for a Performance CX Specialist.

Key Responsibilities

• Develop Retailer action plans to meet sales targets for Lincoln vehicles
• Manage Wholesale tasks and Retailer order strategies for efficient inventory turnover
• Lead execution of Lincoln initiatives and support training for Retailers to enhance customer experience

Required Qualifications

• Experience in marketing, sales, or service roles
• Strong understanding of retail operations and customer experience metrics
• Ability to develop and implement strategic action plans
• Experience in training and development within a retail environment
• Familiarity with automotive industry standards and practices