Personal Injury Client Support Representative
Job Summary
To support a growing personal injury law firm, the full-time Personal Injury Client Support Representative will manage incoming calls, provide clerical assistance, and maintain client communication while working remotely.
Key responsibilities
- Answer, screen, and route incoming calls to appropriate team members
- Log phone calls and upload documents into the online document management system
- Obtain and follow up on medical records and insurance coverage information
Required qualifications
- Professional fluency in both English and Spanish
- Experience in plaintiff personal injury law firms
- Background in medical offices or healthcare scheduling
- Familiarity with legal intake or case support
- Experience with CRM or case management systems
Complete Job Description
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