Personal Lines Account Coordinator

Job Summary

Supporting account teams with administrative functions, the full-time Personal Lines Account Coordinator will gather and input data, assist with policy checking, and maintain client files in a hybrid work environment from the Atlantic region offices or remotely.

Key responsibilities:

• Provide quality control after Account Managers service customers and maintain electronic suspense files
• Assist with various projects as assigned by the Department Manager and process mail
• Develop and maintain knowledge of carriers and ensure data integrity across departments

Required qualifications:

• 2+ years of administration/operations and customer service experience
• Experience in P&C insurance, particularly Personal Lines coverage, is preferred
• High School Diploma or GED required; additional education or training is a plus
• Familiarity with EPIC software and proficiency in Outlook, Word, and Excel
• Ability to work in a reliable, confidential, and interruption-free workspace with stable high-speed internet