Personal Lines Account Coordinator

Job Summary

Supporting account teams in daily client servicing, the full-time Personal Lines Account Coordinator will assist with administrative tasks, data entry, and quality control in a hybrid work environment from the Atlantic region offices or remotely.

Key responsibilities:

• Provide quality control after Account Managers service customers, ensuring accuracy in policy writing and changes
• Maintain electronic suspense files in the agency management system and assist with various departmental projects
• Create and maintain client files in accordance with office workflow and procedures while collaborating with other departments to ensure data integrity

Required qualifications:

• 2+ years of administration/operations and customer service experience, preferably in P&C insurance
• High School Diploma or GED required; additional education or training is preferred
• Familiarity with EPIC software and proficiency in Outlook, Word, and Excel
• Experience in Personal Lines coverage is highly desired
• Ability to work in a reliable, confidential, and interruption-free workspace with stable high-speed internet access