Personal Lines Account Coordinator

Job Summary

Supporting account teams in their day-to-day servicing of clients, the full-time Personal Lines Account Coordinator will assist with administrative tasks, data input, and quality control, while working in a hybrid schedule from the Atlantic region offices or remotely.

Key responsibilities:

• Provide quality control after Account Managers service customers by writing policies and making changes
• Maintain electronic suspense files in the agency management system as part of daily work management
• Create and maintain client files in accordance with office workflow and procedures

Required qualifications:

• 2+ years of administration/operations and customer service experience
• Experience in P&C insurance, particularly Personal Lines coverage
• High School Diploma or GED required; additional education/training preferred
• Proficiency in EPIC software, Outlook, Word, and Excel
• Access to a reliable, confidential, and interruption-free workspace with stable high-speed internet