Personal Loan Sales Associate

Job Summary

A company is looking for a Personal Loan Specialist to provide customer service and support in a remote environment.

Key Responsibilities

• Engage with customers through various channels to assist with loan applications and provide information
• Handle inbound and outbound communications while maintaining efficiency and customer satisfaction
• Complete sales training and meet monthly performance metrics

Required Qualifications

• 1-2 years of experience in a call center environment, preferably with a dialer system
• Knowledge of sales and customer service techniques
• Proficient computer skills and ability to work independently in a fast-paced setting
• Understanding of credit bureau reporting
• Adaptable and coachable with a willingness to learn and grow