Pet Sales Team Lead

Job Summary

A company is looking for a Pet Sales Team Lead.

Key Responsibilities:

• Maintain individual sales goals and performance expectations as assigned
• Provide daily direction and communication to call center associates to ensure the team is performing optimally
• Expeditiously and efficiently resolve customer escalated issues

Required Qualifications:

• High school diploma or GED
• Proven leadership experience and conflict management skills
• Two to five years' sales experience preferably in a call center environment
• At least one year experience as a top performing sales agent
• Proficient with Microsoft Office programs (Outlook, Excel and Word)