PFS Representative - Cash Posting

Job Summary

Working remotely, the full-time PFS Representative - Cash Posting will process electronic and manual payment postings to patient accounts, manage payment reconciliations, and collaborate with payers to ensure accurate reimbursement.

Key responsibilities

• Process payments, adjustments, claims, and refunds in a timely manner while coordinating with staff for accurate processing
• Reconcile and pursue account balances and payments, addressing denials and discrepancies to maximize reimbursement
• Respond to and initiate calls to resolve billing and payment issues, providing excellent customer service to patients and internal clients

Required qualifications

• High school diploma/GED or equivalent working knowledge
• Minimum of 2 years of experience in patient financial services or revenue cycle
• At least 1 year of previous payment posting experience
• Strong knowledge of common office software, including word processing and spreadsheets
• Ability to manage multiple tasks independently with minimal supervision