Pharma Client Services SVP

Job Summary

Leading a dynamic team, the full-time salaried SVP, Client Services will oversee client relationships, drive strategic marketing solutions, and ensure operational excellence in a remote work environment.

Key responsibilities

• Provide strong leadership to the Client Services team, setting priorities and fostering a positive employee experience
• Build and nurture senior-level client relationships, managing complex issues and ensuring client satisfaction
• Drive financial management and growth by developing forecasts, achieving revenue targets, and collaborating on staffing plans

Required qualifications

• 20+ years of experience in marketing or related roles within the pharmaceutical industry
• Proven agency account leadership experience managing books of business with yearly revenues of $25 million or more
• Experience leading teams of account management professionals of 10 or more
• Strong understanding of digital marketing and integrated marketing projects
• Deep knowledge of the pharma industry and marketing planning across all phases of the product lifecycle