Pharma Support Services Specialist

Job Summary

Responsible for managing referral coordination for assigned programs, the full-time Pharma Support Services Specialist will communicate regularly with external partners and internal teams to ensure contract obligations are met while maintaining positive relationships with stakeholders in a remote setting.

Key responsibilities

• Provide regular updates on referral coordination and work with operational partners to implement and manage assigned referrals
• Engage in daily communication with patients, providers, and assistance programs to ensure contract execution and patient satisfaction
• Collect and report data as per program requirements and participate in business review presentations as directed by clients

Required qualifications

• High School Diploma or equivalent
• At least 1 year of experience in health insurance, specialty pharmacy, patient registration, or a similar role with external responsibilities
• Knowledge of insurance processes, including Benefit Verifications and Prior Authorization
• Proficient in Microsoft Office Suite
• Ability to work independently and collaboratively with cross-functional teams