Pharmacy Care Supervisor

Job Summary

A company is looking for a Supervisor of Pharmacy Care, National Remote.

Key Responsibilities:

• Manage a call center of 20+ associates focused on medication adherence for patients
• Develop and improve standard operating procedures and provide training to team members
• Analyze call center metrics and prepare reports on team performance and customer satisfaction

Required Qualifications:

• High School Diploma/GED or higher
• 3+ years of call center experience
• 2+ years of customer service experience in the healthcare industry
• 1+ years of supervisory or team lead experience
• Access to a secure workspace and high-speed internet connection