Pharmacy Case Manager

Job Summary

To support patients battling cancer and rare diseases, the full-time Patient Support Case Manager will manage the patient journey by serving as the primary contact for patients, caregivers, and healthcare providers, ensuring access to prescribed treatments and providing educational resources, all while working remotely.

Key responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping patients navigate these challenges
• Build personalized relationships with patients, caregivers, and healthcare providers to facilitate access to and continuation of therapy
• Conduct welcome and ongoing educational support calls, ensuring patients are informed and supported throughout their treatment journey

Required qualifications

• Minimum of 5 years of pharmacy experience required
• Associate degree or equivalent program in pharmacy or healthcare preferred
• Desired certifications include PACS, CHES, or CCM in healthcare or social science
• Minimum of 2 years of patient support program experience preferred
• Pharmacy Technician certification is a plus