Pharmacy Customer Service Representative

Job Summary

A company is looking for a Pharmacy Customer Service Representative who will handle inquiries related to pharmacy benefits and assist with prescription claims.

Key Responsibilities:

• Handle calls and correspondence regarding pharmacy benefit inquiries from providers and members
• Effectively communicate issues and resolutions to members and providers
• Assist network pharmacies in processing prescription claims and review claims for accuracy

Required Qualifications:

• Bachelor's Degree or equivalent relevant work experience
• Active/Current National Pharmacy Technician Certification
• 3-5 years of relevant work experience in a health plan, TPA or PBM contact center