Pharmacy Network Consultant

Job Summary

Managing strategic client relationships, the full-time remote Pharmacy Network Consultant will oversee client support processes, ensure client satisfaction, and lead inquiries related to pharmacy benefit management services.

Key responsibilities

• Build and maintain strong relationships with assigned clients, acting as a point of contact for inquiries and issues related to pharmacy network management
• Oversee and improve client support processes, ensuring timely and accurate responses to inquiries regarding provider services
• Track key performance metrics and analyze data to identify areas for improvement in client pharmacy network management support

Required qualifications

• Bachelor's degree in healthcare administration, business management, pharmacy, or related field, or equivalent work experience required
• Pharmacy technician certification preferred
• 5+ years of business experience in PBM implementation, client management, or project management required
• Strong understanding of PBM processes, pharmacy benefits, and healthcare industry regulations required
• 3 years of experience in business, finance, or economics preferred