Pharmacy Operations Coordinator

Job Summary

A company is looking for a Pharmacy Operations Coordinator - Remote.

Key Responsibilities

• Create and complete accurate referrals and applications into a centralized customer relationship management platform
• Resolve patients' questions and concerns regarding their journey status
• Enter detailed information into company software while conversing via telephone and maintain quality patient interactions

Required Qualifications

• High School education required
• 2-4 years of related customer-facing experience or equivalent combination of education and experience desired
• Previous experience in a call center or customer service environment preferred
• Knowledge of insurance billing methods and general pharmacy operations is a plus