Pharmacy Operations Manager

Job Summary

Responsible for end-to-end operational oversight of pharmacy operations, the full-time remote Pharmacy Operations Manager will manage workflows, lead cross-functional teams, and ensure alignment with quality and productivity metrics while supporting both clinical and non-clinical functions.

Key responsibilities

• Lead day-to-day operations of pharmacy workflows, ensuring efficient case progression across clinical and non-clinical functions
• Own performance outcomes for assigned operations, including quality, turnaround time, productivity, and backlog management
• Develop team capability through coaching, performance management, and workforce planning across both clinical and non-clinical staff

Required qualifications

• Minimum of 2-3 years of supervisory or leadership experience in healthcare operations or managed care
• Doctor of Pharmacy (PharmD) required
• Experience supporting clinical review, quality auditing, or similar operational workflows preferred
• Strong understanding of healthcare operations, including clinical review workflows and case progression
• Demonstrated leadership experience managing both clinical and non-clinical teams in a healthcare environment