Pharmacy Operations Supervisor

Job Summary

A company is looking for a Supervisor of Pharmacy Operations/Call Center.

Key Responsibilities

• Leads and supervises pharmacy call center and operations staff to ensure access to necessary prescription drugs
• Monitors daily operations and compliance with CMS regulations regarding call handling and staffing coverage
• Assists in data collection and reporting for compliance and program audits

Required Qualifications

• At least 5 years of experience in health care, preferably in a call center environment
• Knowledge of prescription drug products and medical/pharmacy terminology
• Experience in project design, implementation, monitoring, and evaluation
• Proficiency in Microsoft Office suite and relevant software programs
• Supervisory/leadership experience preferred