Pharmacy Quality Coordinator

Job Summary

To enhance patient care and support medication adherence, the part-time Pharmacy Quality Coordinator will make outreach calls, identify root causes of adherence issues, and provide administrative support for performance programs while working remotely.

Key responsibilities

• Make outreach calls to members to address care gap issues and provide education on medication adherence
• Maintain internal trackers and create reports to monitor patient progress based on CMS Star metrics
• Communicate with physician offices to clarify prescription orders and follow up on pharmacist recommendations

Required qualifications

• High School Diploma or GED
• Working knowledge of MS Word and Excel
• Ability to maintain member confidentiality in compliance with HIPAA requirements
• Strong organizational skills with the ability to prioritize daily tasks
• Excellent verbal and written communication skills