Pharmacy Resolution Specialist

Job Summary

A company is looking for a Pharmacy Resolution Specialist who will manage inquiries related to pharmacy benefits.

Key Responsibilities

• Receive and respond to calls from members, providers, and pharmacies regarding benefit inquiries and prior authorization requests
• Log, track, and resolve inquiries while adhering to regulatory and corporate guidelines
• Maintain expert knowledge of pharmacy benefits and assist with special projects as assigned

Required Qualifications

• High School Diploma or GED
• 1 year of job-specific call center or customer service experience
• Pharmacy experience is strongly preferred
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship
• Availability to work Monday-Friday from 10AM-6:30PM EST