Pharmacy Resolution Specialist

Job Summary

A company is looking for a Pharmacy Resolution Specialist who will handle inquiries from members, providers, and pharmacies.

Key Responsibilities

• Responds to calls regarding benefit questions and prior authorization requests
• Researches issues and resolves inquiries while adhering to regulatory guidelines
• Maintains knowledge of pharmacy benefits and assists with prior authorization processes

Required Qualifications

• High School Diploma or GED
• 1 year of job-specific call center or customer service experience
• Pharmacy experience is strongly preferred
• Must be authorized to work in the U.S. without visa sponsorship
• Availability to work from 11:30 AM to 8:00 PM EST