Pharmacy Supervisor

Job Summary

A company is looking for a Supervisor Specialty Pharmacy (Remote).

Key Responsibilities

• Conduct performance reviews and manage departmental goals, including quality and process improvement
• Oversee patient care issue resolution and training within the Patient Care contact center
• Establish and refine standard operating procedures to enhance service levels

Required Qualifications

• Associate's degree in nursing, health care, or related area of study; or equivalent experience
• 3 years' experience as a Patient Care Advisor or in a health care contact center environment
• Intermediate skills with Microsoft Office suite
• Experience in leading and developing a team
• Responsible for departmental budget oversight and team performance management