Pharmacy Support Call Center Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Feb 09, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Pharmacy Tech Support Call Center Representative (Home-Based).

Key Responsibilities:
  • Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
  • Quickly assess the user's issue and provide first level support for problem resolution
  • Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area

Required Qualifications:
  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus

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