Pharmacy Support Specialist

Job Summary

A company is looking for a Pharmacy Support Specialist.

Key Responsibilities

• Provide exceptional customer service by answering telephone inquiries and documenting calls
• Resolve client drug benefit concerns and provide enrollment support for new PACE enrollees
• Coordinate medication delivery and assist network pharmacies with operational needs

Required Qualifications

• High School Diploma or equivalent required; Associate's degree preferred
• CPhT (Certified Pharmacy Technician) certification is a plus
• 1 year of customer service/member service experience in a call center or similar required
• Health care industry experience and pharmacy support experience are a plus
• Knowledge of plan and benefit structures and Medicare guidelines is a plus