Pharmacy Technician Call Center Representative

Job Summary

A company is looking for a Pharmacy Tech Support / Call Center Representative (Remote).

Key Responsibilities

• Provide initial support for customer requests via various communication methods
• Document resolutions and escalate unresolved issues to the appropriate area
• Recognize operational challenges and suggest recommendations to management

Required Qualifications

• High School Diploma or equivalent
• Pharmacy Technician experience required
• HIPAA certified
• Call center experience required (3+ years preferred)
• Experience in medical claim processing is a plus