Pharmacy Technician Certification
Job Summary
Providing front-line customer support, the full-time Pharmacy Technician will handle inbound inquiries related to pharmacy benefits, formulary questions, and prior authorizations in a remote setting.
Key responsibilities
- Provide real-time support to pharmacies with point of service inquiries
- Educate prescribers on formulary and prior authorization processes
- Enter customer data and relevant information into documentation tools
Required qualifications
- Pharmacy Technician Certification (PTCB or NHA)
- High School Diploma or equivalent
- 3 to 5 years of recent PBM and/or pharmacy experience
- Experience handling pharmacy benefit inquiries and prior authorizations
- Ability to meet productivity and quality standards consistently
Complete Job Description
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