Pharmacy Technician Certified Representative
Job Summary
Supporting Medicare members and providers, the full-time temporary Medicare Customer Service Representative will process coverage-related requests through phone and fax channels while working remotely in an 8-hour shift from Monday to Friday, with rotating weekends.
Key responsibilities
- Process coverage-related requests, including prior authorizations and appeals
- Review documentation and accurately establish cases in applicable systems
- Communicate professionally with members and providers while ensuring compliance with Medicare guidelines
Required qualifications
- High School Diploma or equivalent
- Minimum of 6 months experience in customer service, healthcare, or call center environments
- Proficiency in navigating multiple computer systems simultaneously
- Typing speed of 30 WPM or greater
- Ability to work independently in a productivity-driven environment
Complete Job Description
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