Pharmacy Technician Customer Service Specialist

Job Summary

A company is looking for an Associate Rx Customer Service Specialist.

Key Responsibilities

• Manage all incoming communication from pharmacies, beneficiaries, and prescribers
• Provide service-level standards and support for coverage determination and administrative PAs
• Document inquiries and report issues to the appropriate department for resolution

Required Qualifications

• Associate's Degree in Pharmacy Technician or equivalent relevant work experience
• 1+ years of experience in a Pharmacy or Member Services Call Center
• Must have a stable internet connection and dedicated workspace for remote work
• Availability to work 40 hours per week, including weekends and holidays
• Active Pharmacy Technician License preferred