Pharmacy Technician License Required

Job Summary

Providing professional telephone assistance, the full-time Pharmacy Technician Prior Authorization will manage incoming calls, maintain documentation of approvals and denials, and support prior authorization activities in a remote setting, requiring a Pharmacy Technician License.

Key responsibilities

• Manage incoming calls from members, providers, and other callers, averaging 60-100 calls per day
• Maintain complete, timely, and accurate documentation of all prior authorization approvals and denials
• Transfer clinical questions and judgment calls to the pharmacist as needed

Required qualifications

• High School Diploma or equivalent
• State Pharmacy Technician License in good standing
• At least 1 year of experience as a pharmacy technician in an administrative support function
• Minimum 1 year of experience in a customer service position with high-volume call center experience
• Advanced computer skills, including word processing and spreadsheet utilization