Pharmacy Technician - Prior Authorization

Job Summary

Working remotely, the Pharmacy Technician - Prior Authorization will manage inbound calls from healthcare providers and process prior authorization requests while providing exceptional customer service in a fast-paced environment.

Key Responsibilities

• Answer inbound calls and provide professional customer service throughout the prior authorization process
• Maintain accurate documentation of approvals, denials, and review activities for prior authorization requests
• Process prior authorization requests received via fax and electronic means, and escalate clinical questions to the pharmacist team

Required Qualifications

• Minimum of 2 years of experience in a high-volume call center environment, preferably in healthcare or prior authorization
• Minimum of 2 years of experience as a Pharmacy Technician performing administrative support functions
• Active Pharmacy Technician license with no restrictions
• National Pharmacy Technician Certification or state-required certification/licensure
• Familiarity with medical terminology and medical coding