Pharmacy Technician Specialist

Job Summary

Overseeing the daily flow of pharmacy-related issues, the full-time Pharmacy Service Excellence Issue Management Specialist will work remotely to manage issue tracking systems, provide status updates, and inform leadership of pressing matters while coordinating departmental deliverables.

Key responsibilities:

• Maintain status updates of weekly Operations and Prioritization logs in collaboration with Pharmacy Business Liaison and Quality Specialist
• Train staff on issues tracking software and facilitate the submission of Marketing Communication Request Forms
• Coordinate departmental deliverable calendars to ensure awareness of regulatory and project deadlines

Required qualifications:

• High School Diploma or equivalent relevant work experience
• Three years of retail, hospital, or other pharmacy experience
• One year of managed care, PBM, or other relevant experience
• Pharmacy Technician Certification (CPhT) is preferred
• Proficiency in a Windows environment with basic knowledge of Microsoft Office applications