Pharmacy Technician Specialist
Job Summary
To support clinical program operations, the temporary-to-hire Clinical Programs Administration Specialist will triage inbound calls, conduct outreach to members, prescribers, and pharmacies, and ensure exceptional member experiences in a remote setting.
Key Responsibilities
- Triage clinical program calls and schedule consultations while conducting outreach to members and providers
- Monitor outreach queues and escalate issues to support timely completion of clinical programs
- Collaborate with stakeholders to ensure effective communication and continuity of care
Required Qualifications
- Active, unrestricted pharmacy technician license
- 1+ years of experience in a clinical pharmacy setting or related healthcare environment
- 1+ year of customer service experience with a focus on relationship building
- Designated workspace that is secure and free from noise disruptions during work hours
- Wired internet connection with a speed of one gigabyte (940bps) required
Complete Job Description
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